Privacy policy
Data controller
G.O. Sport S.r.l., Via Melaro 5, 36075 Montecchio Maggiore (VI), Italy. VAT No. 04281230237. Email: info@giordanacycling.com. Certified email (PEC): gosport@legalmail.it.
Data we process
Contact details (name, billing and shipping addresses, email, phone), order and return data, account data, customer service communications and technical browsing data (device, IP address, site usage). Payment data is processed directly by payment providers; G.O. Sport S.r.l. does not store card details.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Managing orders, payments, shipping, returns and accounts | Performance of a contract |
| Meeting tax and legal obligations | Legal obligation |
| Preventing fraud and protecting the website | Legitimate interest |
| Sending the newsletter and promotional messages | Consent, which can be withdrawn at any time |
| Personalised advertising and non-essential cookies | Consent via the cookie banner |
Recipients
Shopify (platform, hosting and email marketing), payment providers (Shopify Payments, PayPal, Klarna), couriers and IT providers. Only with your consent: Google Ireland Limited (Google Ads) and Meta Platforms Ireland Limited (Meta Ads on Facebook and Instagram), for personalised advertising and campaign measurement. We do not sell personal data.
Transfers outside the EEA
Some providers may process data outside the European Economic Area. In such cases we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or adequacy decisions.
Retention
Order data and tax records: 10 years, as required by Italian accounting record-keeping law. Marketing data: until consent is withdrawn. Accounts: until deleted.
Your rights
You may request access, rectification, erasure, restriction and portability, and object to processing, by writing to info@giordanacycling.com or using the GDPR Privacy Requests page. You may withdraw consent at any time without affecting prior processing. You may lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it) or the authority in your country.
Children
The website is not intended for minors and we do not knowingly collect their data.
Updates
Last updated: 25 October 2026.
Tracking pixels in emails
Our promotional emails may contain a tracking pixel, a small invisible image that tells us whether and when you open the message. We use it to measure and improve our communications. Open tracking is active only if you authorise it via the link at the bottom of each email; without your consent, opens are not recorded. You can withdraw your consent at any time from the same link, while remaining subscribed to the newsletter. Regardless of this consent, clicks on links contained in emails are recorded. Emails are sent via Shopify. Legal basis: your consent.